The online casino industry has witnessed a significant surge in popularity over the years, with numerous brands vying for players’ attention. Among them is the relatively new entrant, "21", which has managed to carve out a niche for itself despite being relatively unknown till now. In this comprehensive review, we delve into various aspects of the 21 online casino brand, exploring its registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer 21 support, user experience, performance, and more.
Brand Overview
Founded in 2020 by a team of industry experts with extensive knowledge of the online gaming sector, 21 is an instant-play casino that offers a diverse range of games to its users. With a sleek and modern design, the platform boasts of a user-friendly interface that makes it easy for both novice and experienced players to navigate through the various sections.
Headquartered in Malta, a jurisdiction with a reputation for having one of the most robust regulatory environments, 21 holds licenses from two reputable authorities: the Malta Gaming Authority (MGA) and the UK Gambling Commission. This not only ensures compliance with strict regulations but also instills confidence among players regarding fair play and security.
Registration Process
The registration process at 21 is quick and straightforward. Upon landing on the website, users can click on the "Sign up" button located in the top-right corner of the page. The sign-up form requires basic information such as name, email address, username, password, phone number, and date of birth. Users also have to agree to the terms and conditions before submitting their application.
Once registered, players are directed to the login section where they can access various account features, including managing payments, checking game history, and adjusting account settings. 21 also offers a unique feature called "ID Verification" which requires users to upload identification documents for added security.
Account Features
After logging in, players have access to several account features that enhance their overall gaming experience:
- Profile Management : Users can modify personal information such as name, email address, phone number, and date of birth.
- Payment Options : Players can deposit/withdraw funds using a variety of payment methods (more on this below).
- Game History : A record of all games played, including results, stakes, and winnings is available for review.
- Account Settings : Users can change account settings such as password strength, notification preferences, and login frequency.
Bonuses
One area where 21 truly excels is in its promotional offerings. New players are eligible to receive a 100% match bonus up to €200 on their first deposit, along with 50 free spins on the popular "Book of Dead" slot machine. Existing users can also participate in various tournaments and special events throughout the year.
In addition to this welcome package, there’s a loyalty program called "VIP Club" which rewards players for frequent play and deposits made within specific timeframes. The more points earned, the higher up the VIP ladder you climb. Upon reaching certain levels of VIP status, users gain access to personalized support, accelerated withdrawal processing times, and enhanced deposit bonuses.
Payments & Withdrawals
21 supports a range of payment methods to facilitate smooth transactions:
- Credit/Debit Cards : Visa, MasterCard, American Express
- E-Wallets : Neteller, Skrill, PayPal (restricted in some jurisdictions)
- Bank Transfers : Instant bank transfer, wire transfers via SEPA or SWIFT
- Cryptocurrencies : 21 has recently started accepting cryptocurrency deposits and withdrawals for select currencies.
Regarding withdrawal processing times: the first withdrawal is subject to a one-time fee of €10. For subsequent transactions within any given month, there’s no additional charge imposed by 21 itself; however, users may be required to meet certain wagering requirements or deposit limits as dictated by individual payment options employed.
Game Categories
With over 3,000+ games from more than 100 software developers integrated into the platform – this figure is ever-growing due in part because it collaborates closely with numerous studios who keep providing innovative content continually – players can enjoy an incredible diversity of themes and gameplay styles:
- Slots: Classic slots, Video slots (i.e., feature-rich ones), Progressive jackpot games.
- Table Games: Roulette, Baccarat, Blackjack variants galore!
- Live Casino: Interact directly via cameras & live dealers offering such products like baccarat & roulette right now…
- Other Options – e.g., Bingo Room
Software Providers
The game library is populated by an extensive list of established software providers and newer entrants alike:
- Microgaming – One of the pioneers behind this particular site who have already taken care about it as per industry expectations;
- NetEnt – Known for their sleek graphics in popular slots like Bloodsuckers;
- Evolution Gaming – Responsible for hosting numerous Live Casino games, especially blackjack variations offering better house edge than traditional tables (usually);
- Play’n GO – Developers famous for visually stunning & rewarding 5-reel slot machine outputs featuring anything from mythology-inspired adventures…