The player from Greece had his winnings confiscated żeby Hell Spin Casino for exceeding the maximum allowed bet while using an active nadprogram. He intended jest to communicate with authorities regarding the incident, feeling wronged by the casino’s actions. However, as the player did not respond owo the team’s inquiries, the complaint państwa unable jest to be pursued further and państwa rejected.
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The player from Australia has experienced a technical problem while playing auto Roulette. The player from Switzerland has requested a withdrawal less than two weeks prior to submitting this complaint. The player is likely paid but stopped responding jest to the complaint.
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The player from Hungary requested a withdrawal 10 days prior jest to submitting this complaint. The player has received the payment, and the complaint was closed as “resolved”. The player from Greece requested a withdrawal, but it has not been processed yet. The player has deposited money into her account, but the funds seem to be lost.
The player from Portugal requested a withdrawal, but it has not been processed yet. The complaint państwa rejected because the player did not respond jest to our messages and questions. The complaint has been reopened after we were contacted by the player. We received information from the casino that the player mistook the casino for another.
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The VIP system at Hellspin is designed to keep players engaged and incentivized, providing ongoing excitement and rewards as they achieve new milestones. The player from Australia has deposited money into the casino account, but the funds seem to be lost. The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong to its payment processor. Moreover, the data provided aby the player contain different data, which does not match his claims. Later, the player was not able to cooperate with us in resolving the issue and after several attempts, he państwa not able to provide us with the relevant answers and details. Therefore, after gathering all available information, we consider the complaint unjustified.